Privacy Policy

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly

When you:

• Fill out inquiry or contact forms
• Book a call
• Sign up for our services
• Communicate with us via email, phone, or chat

We may collect:

• Name
• Business name
• Email address
• Phone number
• Location (city/state)
• Any information you voluntarily provide

Information Collected Automatically

When you visit our website, we may collect:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on pages
• Referring URLs

This information is collected using cookies, analytics tools, and similar technologies.

Client & End-Customer Data

If you are a Detailer Systems customer, you may upload or process information about your own customers, including names, phone numbers, and messages.

You remain the data owner of your customer information. We act only as a service provider / processor for that data.

2. How We Use Information

We use collected information to:

• Provide and operate our services
• Build and manage websites and automations
• Respond to inquiries and support requests
• Send service-related communications
• Improve our website and systems
• Monitor usage and prevent abuse

We do not sell your personal information.

3. SMS, Calls, and Messaging Data

Our services include communication tools such as:

• Business phone numbers
• SMS messaging
• Automated follow-ups
• Chat widgets

You are responsible for obtaining proper consent from your customers before messaging them.

Detailer Systems is not responsible for how you collect consent or how you use messaging features.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Understand how visitors use our site
• Improve performance and usability
• Measure marketing effectiveness

You can disable cookies through your browser settings, but some site features may not function properly.

5. Third-Party Services

We use trusted third-party tools to operate our platform, including:

• Hosting providers
• Analytics services (e.g., Google Analytics)
• Messaging and telecom providers
• Automation and CRM platforms

These providers only receive information necessary to perform their services and are required to protect your data.

We are not responsible for the privacy practices of third-party websites or services.

6. Data Storage & Security

We take reasonable technical and organizational measures to protect your information, including:

• Secure servers
• Access controls
• Encrypted connections where applicable

However, no system is 100% secure. You use our services at your own risk.

7. Data Retention

We retain information only as long as necessary to:

• Provide services
• Meet legal and operational requirements
• Resolve disputes

Upon cancellation, your data may be deleted or anonymized after a reasonable period, unless legally required to retain it.

8. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Request corrections
• Request deletion
• Withdraw consent

To exercise these rights, contact us using the details below.

9. Children's Privacy

Detailer Systems is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle data, contact us at: