Refund Policy

Effective Date: December 23, 2025

Detailer Systems is committed to transparency and fairness. This Refund Policy explains how refunds are handled for our subscription-based services.

By subscribing to Detailer Systems, you agree to the terms outlined below.

1. Subscription Fees

Detailer Systems operates on a monthly subscription model billed in advance.

  • The standard subscription fee is $297 per month.
  • Fees are charged at the beginning of each billing cycle.
  • There are no setup fees unless explicitly stated in writing.

2. No Contracts / Cancel Anytime

  • There are no long-term contracts.
  • You may cancel your subscription at any time.
  • Cancellation takes effect at the end of your current billing period.

Once canceled, access to services will continue until the end of the paid billing cycle.

3. Refund Eligibility

Because our services involve immediate access, system provisioning, and ongoing resources:

  • Monthly subscription fees are non-refundable.

We do not issue refunds for:

  • Partial months of service
  • Unused time after cancellation
  • Failure to use the service
  • Delays caused by missing client information

4. Exceptional Circumstances

Refunds may be considered only in exceptional situations, at our sole discretion, such as:

  • Duplicate charges due to a billing error
  • Unauthorized charges proven to be fraudulent
  • Service issues caused directly by Detailer Systems that prevent access for a significant period

If a refund is approved, it will be issued to the original payment method.

5. Chargebacks & Payment Disputes

We encourage customers to contact us before initiating a chargeback.

Unauthorized chargebacks or payment disputes may result in:

  • Immediate suspension of services
  • Termination of the account
  • Loss of access to websites and systems

6. Third-Party Costs

Any third-party usage fees (such as messaging, call charges, or add-on services) are non-refundable once incurred.

7. How to Cancel

To cancel your subscription:

Cancellations must be submitted before the next billing date to avoid being charged for the following month.

8. Changes to This Policy

Detailer Systems reserves the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated effective date.

9. Contact Information

If you have questions about this Refund Policy, please contact:

Detailer Systems

Email: [email protected]

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